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FQA's


What are the advantages of buying at Dominator?

We have been showing the world our best, with quality and innovation in leather since 1983. We find in leather, a way to express our authenticity.

We value handcrafted work and its originality, because we believe in the potential of this raw material (leather) for the creation of timeless products that accompany the journey of several generations through its durability and versatility.

Our consultants are trained and prepared for the best and most complete service, so that you can feel at ease and have all the support you need.

Our differential is in the experience we deliver on each product that comes out of our confection.

How to know my measurements?

We developed a super practical guide so you can take your measurements and get the right size for your Dominator piece. Watch the video below.

The product didn't fit, how should I proceed?

Concerned about providing an excellent service and guarantee total satisfaction to its customers, Dominator has direct contact with our consultants via WhatsApp to make the exchange. For more information access the link "exchanges and returns".

What guarantees do I have when buying Dominator products?

We are pioneers in leather goods in Rio Grande do Sul, and since 1983 we have been delivering exceptional experiences to our clients. We believe in the potential of this raw material for the creation of timeless products that accompany the journey of several generations through its durability and versatility. Our differential is in each product that leaves our factory, produced with all the care and know-how of experienced professionals.
What are the payment methods?
You can choose to pay for your purchases by bank payment slip, credit and debit card, or Pix. You can pay in up to 12 installments without interest.

Can I pay my Billet, even after its expiration date?

After your Billet expires, your purchase is automatically canceled, and you will have to place a new order.

In what situations can my order be canceled?

Usually when there is no credit release from the credit card company. If you have any questions, please contact our consultants via WhatsApp.

Is my information secure?

We follow all security guidelines and privacy policy as per the Data Protection Act. Our platform is a secure environment where your data is protected. For more information go to the link "privacy policy".

What are the WhatsApp support schedules?

Our consultants are available from 8am to 17 pm, Monday to Saturday. 

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